# Abo cancelation **URL:** \ **Category:** Other\ **Tags:** solved, subscription\ **Created:** [August 25, 2022, 9:30pm UTC](https://forum.kurviger.com/t/abo-cancelation/9183 "2022-08-25T21:30:23Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![devemux86](https://forum.kurviger.com/user_avatar/forum.kurviger.com/devemux86/32/6239_2.png) [@devemux86](https://forum.kurviger.com/u/devemux86)\ **Post date:** [August 26, 2022, 5:46am UTC](https://forum.kurviger.com/t/abo-cancelation/9183/2 "2022-08-26T05:46:42Z")
> [@Lisi](#): > > But I didn’t subscribed. This is not possible, subscriptions can only be started by users and Google asks for payment details. Google Play subscriptions are explained (with images) in the documentation: - [Kurviger app, installation, subscription, update, upgrade [Kurviger Knowledgebase]](https://docs.kurviger.de/app/manual/inst_sub) Google Play subscriptions can be canceled on: - [play.google.com](http://play.google.com) - Google Play app * * * > [@Lisi](#): > > I also can’t see an abo at the app resp. Google play. The image shows that the device’s Google Play does not work properly. Looks like something is blocking Google Play / services. > [@Google Play error](https://forum.kurviger.com/t/google-play-error/8238/2): > > Google Play is responsible to retrieve + provide the subscriptions in the apps. Apps ask Google Play app for the available subscriptions (it requires internet). Google Play asks Google server → caches → returns available subscriptions. The image shows that the device’s Google Play app does not work properly. [https://docs.kurviger.de/app/manual/inst\_sub](https://docs.kurviger.de/app/manual/inst_sub)[https://docs.kurviger.de/de/app/manual/inst\_sub](https://docs.kurviger.de/de/app/manual/inst_sub) Where did you install the app from? Is it original Android or custom rom? Is internet av… --- _[View the full topic](https://forum.kurviger.com/t/abo-cancelation/9183)._