# App shows Tourer but I have bought Tourer Plus

**URL:** <https://forum.kurviger.com/t/app-shows-tourer-but-i-have-bought-tourer-plus/13695>\
**Category:** Kurviger Tourer(+)\
**Tags:** question, problem, implemented\
**Created:** [September 2, 2023, 6:42am UTC](https://forum.kurviger.com/t/app-shows-tourer-but-i-have-bought-tourer-plus/13695 "2023-09-02T06:42:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![HierderVespa](https://forum.kurviger.com/letter_avatar_proxy/v4/letter/h/df705f/32.png) [@HierderVespa](https://forum.kurviger.com/u/HierderVespa)\
**Post date:** [September 2, 2023, 6:42am UTC](https://forum.kurviger.com/t/app-shows-tourer-but-i-have-bought-tourer-plus/13695/1 "2023-09-02T06:42:29Z")

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Hi,

In August I have bought the beta-version of Tourer Plus, but after the update yesterday I only get the Tourer Version.

What to do?

Thx.

Ron

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(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)  
Device: Blackview - A80Pro - Android: 9 - WebView: 116.0.5845.163  
App-Version: 3.2.0 - 1557  
Screen: 320 x 694 px - 2.25dppx

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**Author:** ![Patrick](https://forum.kurviger.com/user_avatar/forum.kurviger.com/patrick/32/7292_2.png) [@Patrick](https://forum.kurviger.com/u/Patrick)\
**Post date:** [September 2, 2023, 7:06am UTC](https://forum.kurviger.com/t/app-shows-tourer-but-i-have-bought-tourer-plus/13695/3 "2023-09-02T07:06:11Z")

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Hi Ron, can you double check for me which email you used for the purchase and which email you are currently logged in with?  
A downgrade like this should obviously not happen, if you can see in your confirmation from back then that you bought Tourer+ we’ll definitely be able to help you here