# Paid Kurviger Tourer+ on March 30th 2024 but still I stuck on Kurviger Tourer

**URL:** <https://forum.kurviger.com/t/paid-kurviger-tourer-on-march-30th-2024-but-still-i-stuck-on-kurviger-tourer/15937>\
**Category:** Kurviger Tourer(+)\
**Created:** [April 2, 2024, 2:45pm UTC](https://forum.kurviger.com/t/paid-kurviger-tourer-on-march-30th-2024-but-still-i-stuck-on-kurviger-tourer/15937 "2024-04-02T14:45:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Vivaldi](https://forum.kurviger.com/letter_avatar_proxy/v4/letter/v/977dab/32.png) [@Vivaldi](https://forum.kurviger.com/u/Vivaldi)\
**Post date:** [April 2, 2024, 2:45pm UTC](https://forum.kurviger.com/t/paid-kurviger-tourer-on-march-30th-2024-but-still-i-stuck-on-kurviger-tourer/15937/1 "2024-04-02T14:45:47Z")

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[Describe your problem, please try to provide as much information as possible]

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User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_15\_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36  
Cookies Enabled: true  
Screen: 1440 x 900 px - 2dppx

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**Author:** ![boldtrn](https://forum.kurviger.com/user_avatar/forum.kurviger.com/boldtrn/32/360_2.png) [@boldtrn](https://forum.kurviger.com/u/boldtrn)\
**Post date:** [April 3, 2024, 1:36pm UTC](https://forum.kurviger.com/t/paid-kurviger-tourer-on-march-30th-2024-but-still-i-stuck-on-kurviger-tourer/15937/2 "2024-04-03T13:36:46Z")

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Are you signed in to the correct account? Maybe you have signed up for a Tourer and Tourer+ subscription with two different acounts?

Please have a look at our documentation and see if any of the mentioned solutions help: [I can't access my Kurviger Tourer subscription [Kurviger Knowledgebase]](https://docs.kurviger.de/web/faq/tourer/cant_access_my_subscription)

If not, please let us know.

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**Author:** ![Vivaldi](https://forum.kurviger.com/letter_avatar_proxy/v4/letter/v/977dab/32.png) [@Vivaldi](https://forum.kurviger.com/u/Vivaldi)\
**Post date:** [April 3, 2024, 2:14pm UTC](https://forum.kurviger.com/t/paid-kurviger-tourer-on-march-30th-2024-but-still-i-stuck-on-kurviger-tourer/15937/3 "2024-04-03T14:14:19Z")

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Oh yes, I have only one account and I signed in with it. But, since today, trying again a log-in, the page works correctly and once logged-in the page shows me Kurviger Tourer+. So everything is ok, thanks and best regards.