# There is no voice in the app for directions **URL:** \ **Category:** App\ **Created:** [April 10, 2023, 11:58am UTC](https://forum.kurviger.com/t/there-is-no-voice-in-the-app-for-directions/10946 "2023-04-10T11:58:09Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![marc\_dunnewind](https://forum.kurviger.com/user_avatar/forum.kurviger.com/marc_dunnewind/32/10312_2.png) [@marc\_dunnewind](https://forum.kurviger.com/u/marc_dunnewind)\ **Post date:** [April 10, 2023, 11:58am UTC](https://forum.kurviger.com/t/there-is-no-voice-in-the-app-for-directions/10946/1 "2023-04-10T11:58:09Z")
[Describe your problem, please try to provide as much information as possible] * * * (Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information) Device: samsung - SM-A325F - Android: 13 - WebView: 112.0.5615.47 App-Version: 3.0.7 - 921 Screen: 384 x 854 px - 2.8125dppx ---
**Author:** ![boldtrn](https://forum.kurviger.com/user_avatar/forum.kurviger.com/boldtrn/32/360_2.png) [@boldtrn](https://forum.kurviger.com/u/boldtrn)\ **Post date:** [April 11, 2023, 12:35pm UTC](https://forum.kurviger.com/t/there-is-no-voice-in-the-app-for-directions/10946/2 "2023-04-11T12:35:10Z")
Have you checked our documentation? [https://docs.kurviger.de/app/faq/navigate\_no\_voice\_prompt](https://docs.kurviger.de/app/faq/navigate_no_voice_prompt) ---
**Author:** ![marc\_dunnewind](https://forum.kurviger.com/user_avatar/forum.kurviger.com/marc_dunnewind/32/10312_2.png) [@marc\_dunnewind](https://forum.kurviger.com/u/marc_dunnewind)\ **Post date:** [April 11, 2023, 3:43pm UTC](https://forum.kurviger.com/t/there-is-no-voice-in-the-app-for-directions/10946/3 "2023-04-11T15:43:38Z")
Thank you, the problem is solved. ---
**Author:** ![Mario\_Cocco](https://forum.kurviger.com/user_avatar/forum.kurviger.com/mario_cocco/32/10410_2.png) [@Mario\_Cocco](https://forum.kurviger.com/u/Mario_Cocco)\ **Post date:** [April 14, 2023, 6:25am UTC](https://forum.kurviger.com/t/there-is-no-voice-in-the-app-for-directions/10946/4 "2023-04-14T06:25:19Z")
Hello, I have installed the Kurviger Tourer app in the current free beta version, but I cannot hear any voice guidance while navigating. I checked your instructions but couldn’t fix the problem. Thank you * * * (Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information) Device: Xiaomi - Mi 9T - Android: 11 - WebView: 111.0.5563.116 App-Version: 3.0.7 - 921 Screen: 393 x 851 px - 2.75dppx ---
**Author:** ![boldtrn](https://forum.kurviger.com/user_avatar/forum.kurviger.com/boldtrn/32/360_2.png) [@boldtrn](https://forum.kurviger.com/u/boldtrn)\ **Post date:** [April 14, 2023, 8:56am UTC](https://forum.kurviger.com/t/there-is-no-voice-in-the-app-for-directions/10946/5 "2023-04-14T08:56:58Z")
Thanks, just to clarify, you checked the docs above, but couldn’t make it work? ---
**Author:** ![Mario\_Cocco](https://forum.kurviger.com/user_avatar/forum.kurviger.com/mario_cocco/32/10410_2.png) [@Mario\_Cocco](https://forum.kurviger.com/u/Mario_Cocco)\ **Post date:** [April 14, 2023, 9:48am UTC](https://forum.kurviger.com/t/there-is-no-voice-in-the-app-for-directions/10946/6 "2023-04-14T09:48:44Z")
Si, ho consultato le informazioni presenti alla pagina [I can't hear any voice output / turn instructions [Kurviger Knowledgebase]](https://docs.kurviger.de/app/faq/navigate_no_voice_prompt), e mi sembra che la configurazione dell’app e dello smartphone siano corrette, ma non viene emessa alcuna voce ---
**Author:** ![Mario\_Cocco](https://forum.kurviger.com/user_avatar/forum.kurviger.com/mario_cocco/32/10410_2.png) [@Mario\_Cocco](https://forum.kurviger.com/u/Mario_Cocco)\ **Post date:** [April 14, 2023, 11:39am UTC](https://forum.kurviger.com/t/there-is-no-voice-in-the-app-for-directions/10946/7 "2023-04-14T11:39:27Z")
Problema risolto: ho impostato un suono di notifica nella configurazione di sistema dell’app e ora i comandi vocali si sentono