cant get the app to navigate

Discussion App
1

i have the Kurviger app on my pixel 8. i have now tried to get the thing to navigate but till now ZERO result.

i see in my profile that i have Free Tourer. but i want Tourer +. get routed to my credit card which says 0 euro.

but whatever i do i does not go to tourer plus

what to do because i am out if options

2

You need to sign up for a subscription. You can either do this on your phone using Google Play billing or on our website using Paddle. I am not sure why Google billing shows you 0€ but if you add your credit card and purchase the subscription it should work. If not, please provide some more info so we can take a look.

3

i have done this like 7 times. yhe issue 8s not the creditcard. it just doesn’t work and I don’t know why. never ever it was this difficult to get a subscription

4

What? Google or website?
Try it the other way can solve the issue.

5

i have tried it with the link in the app and i have tried it on the website. same result.

6

Ok.
i never had a problem and my son as well.
We used the website.
Possible some system was down or there is a special process to accept with your card-company.
For my, i have to access in the banking App.

But i think you know this for your card.

Sorry i would, but i cn not help

7

exactly. go to the banking app and and confirm which i do. all well and then sent back to the app and nothing changed. i have no clue what to change more

8

Interesting, website and app are completely independent payment providers. So if it doesn’t work on both, that is very weird. You could try a different form of payment like Paypal. Since others have been able to sing up for a subscription in the meantime I don’t think there is a general issue with either system.

Maybe you could provide more information or try a different way. I am sorry, as it is right now, I am not sure how we can help you.

9

pffff finally it worked. i tried it with The app several times and with the ipad zero result. now i tried it with the macbook and it worked in ine go.

oke Tourer plus is here.

let see how it works with Carpuride Android auto

10

Thanks for the support :+1:

It didn’t work on iOS and Android both?