I have Kurviger 3.5.10 on iOS with tourer+. I have downloaded all maps necessary for my track. If I lose my data connection, kurviger gives me an error message (lost data connection etc) that requires a user interaction by pushing an OK button.
This is DANGEROUS and should not happen while driving! If the App loses the data connection, it could indicate this with a notification using the iOS notification system that has banners that go away after 3 seconds. But obfuscating the screen with a message that only goes away if the user points a finger on the screen while driving should be a no-go.
I hope you will be able to fix that in version 3.5.11. Thanks in advance if you do.
This is NOT about re-calculating the route, this is happening while driving on the track.
I am not aware of any error messages from Kurviger that require you to press an OK button during navigation. Do you have a screenshot or more information?
Using flight mode doesn’t trigger the message. But I had it yesterday in the Vosges mountains. I stopped. Unfortunately, with the gloves, I hit the wrong button for the screen shot and the message vanished.
The messages says: “Lost connection to cellular data” and below in small “use wifi network instead”. And below that a blue Ok - Button. It does not go away until you touch the phone.
Really weird, I have never seen this message with Kurviger and I can verify that the message “lost connection” does not occur in any of our in app messages. Could it be that a different app triggers this popup?
@boldtrn this could be an iOS system message triggered by kurviger via the notification framework. In the sense: Kurviger requires network connection, which is known to iOS and iOS will trigger that message if cellular data is unavailable. Debugging that will be horrible. From the layout and colouring of the message, it is rather a system message. This could be given as a bug report to apple. But to do that I will need to provide a screenshot. And currently, the weather conditions are not met to get to a new attempt.
But I’m using Tourer+ to support the project. I have all offline maps installed. This could be used to tell the iOS notification system that network connections are not vital.
@Scotty57 Are you running IOS26 or an older version (which one?). I have not observed such message under IOS18 yet. I remember having other navigation apps sending turn instruction windows from the background, but they did not need a confirmation.
To be honest, I don’t think this is really a notification from Kurviger or even related to Kurviger. I have never seen this or heard complaints from other users.
A screenshot would still help to find out where this might come from.
You could experiment a bit more with this and maybe use all apps that you also use during riding (not sure if you use any other apps). Maybe instead of flight mode you could disable your network on your phone. It’s hard to help without having the phone at hand with something like this
I know it is difficult to debug. If I’m the only one having that issue, fine. The message is in a bubble with dark background and a white font. The ok button is blue. I have no other app running at that time. I get a similar system - message when turning off cellular data, but there it also offers settings. In this other overlay message, it just wants an ok. So it definitely looks like a system message. So this may be out of scope for the kurviger app. Note that I used linux phones for the past 15 years, so not very familiar with iOS.
