when I try to add a WP on iPhone I get this error message. The WP is added to the list, but no route is calculated. Restarting app helps, but it occured already 7-8 times in two days using IOS app.
(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
Device: Apple - iPhone12,8 - iOS: 26.3 - WebView: 26.3
App-Version: 3.6.1 - 9932
Screen: 375 x 667 px - 2dppx
Error when adjusting the curve category of a section
undefined is not an object (evaluating ‘t.value’)
(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
Device: Apple - iPhone14,3 - iOS: 26.3.1 - WebView: 26.3.1
App-Version: 3.6.1 - 9932
Screen: 428 x 926 px - 3dppx
Since when does that happen and does the problem persist even when you restart the app? You can also try to delete the local data in Kurviger. Kurviger menu → Setting → scroll down to the bottom.
(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
Device: Apple - iPhone18,3 - iOS: 26.5.1 - WebView: 26.5.1
App-Version: 3.6.4 - 11235
Screen: 402 x 874 px - 3dppx
Thanks for reaching out. Please try and delete your local data (Settings → scroll down → delete local data) as that may already help.
Does the error occur all the time, or only on a specific route or in a specific situation?
(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
Device: Apple - iPhone11,2 - iOS: 18.7.9 - WebView: 18.7.9
App-Version: 3.6.5 - 11571
Screen: 375 x 812 px - 3dppx
Please try and delete your local data (Settings → scroll down → delete local data) as that may already help.
Does the error occur only on a specific route or in a specific situation?
It’s just not reproducible.