Do you know why when I upload the route to Kurviger app on my Iphone the navigation option is not showing? I can see the route but I can not start navigating…
Thank you!!
Hello and welcome to the forum!
Always a good reference for troubleshooting: Welcome to the Kurviger Knowledgebase! [Kurviger Knowledgebase]
A couple of hints - make sure:
- the route is opened in the app and not in the mobile browser (they look similar, but the browser does not offer the navigation button)
- you are logged-in (with the correct account)
- your account has an active “Tourer+” subscription
- GPS signal is active and the app has permission to access location
If it still does not work, maybe post a screenshot with a description what happens when you try to start the navigation.
“Debug-Info” (at the bottom of the “Settings” menu) is always a welcome reference when troubleshooting problems. Tap on it to copy - then paste it in your post on the forum.
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