Paddle is not defined
(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Firefox/128.0
Cookies Enabled: true
Screen: 1920 x 1080 px - 1dppx
How did you subscribe? Via website (Paddle) or via social account? You may check our knowledge base - if cannot find the solution there let us know.
https://docs.kurviger.de/web/faq/tourer/cant_access_my_subscription
Thanks for the answer,
I Tryed on your web page (with fire fox) and got first this red alert
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Firefox/128.0
Cookies Enabled: true
Screen: 1920 x 1080 px - 1dppx
Sounds like your browser/device is blocking the connection to Paddle, this could be a VPN, ad blocker, or something of the sort:
Paddle is not defined
(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36
Cookies Enabled: true
Screen: 1536 x 864 px - 1.25dppx
Have you checked the tips above, this is almost certainly an issue with ad blockers or settings of your browser.
