I cannot change my subscription.

[Michele_Morganti]

We were unable to complete the resubscription because we could not charge the customer for the resubscription - Code:functions/failed-precondition

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User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.4 Safari/605.1.15
Cookies Enabled: true
Screen: 1440 x 900 px - 2dppx

[Kira]

Hi @Michele_Morganti,

On which platform did you try to resubscribe or change the subscription? Through the Play Store/App Store or directly on the Kurviger website?

[boldtrn]

Most probably your credit card or Paypal changed. Usually you need to reenter the data. There should be link in your profile view of Kurviger:

Once the payment info is updated, payments should continue as usual.