Problem saving route/plan...

Cannot read properties of undefined (reading ‘length’)


(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36
Cookies Enabled: true
Screen: 1920 x 1080 px - 1dppx

Hello @PedsOn2
When exactly did this error appear? What exactly did you do when the error occurred?
You can try refreshing the page to temporarily resolve the issue.

Hi Kira… not sure what I did wrong, however, I think some of my way points or points were wrong. Someone assisted and rebuilt it for me, so I’m good to go. I’ll tray another one today and see how it goes! Thank you.

1 Like

Java Script Error when saving a route

Cannot read properties of undefined (reading ‘length’)


(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/146.0.0.0 Safari/537.36
Cookies Enabled: true
Screen: 3440 x 1440 px - 1dppx

Hello @CA1
Does that happen every time? What were you doing when the error appeared?
As a quick fix for now: try to refresh the page. Does the problem persist?