Subscription not visible in app

My subscription on Tourer + isn’t working in the app anymore!!
When i want to generate an extra curvy route for example it tells me that i need the Tourer +… which i have. And the device is logged in!
Then when you clock on the image, i get an error saying i already have a subscription to Tourer +…
Yet those functions are not working !!!

ITEM_ALREADY_OWNED - Code:6777003


Device: HMD Global - Nokia XR20 - Android: 14 - WebView: 134.0.6998.39
App-Version: 3.5.6 - 4841
Screen: 432 x 960 px - 2.5dppx

Hello Teuntje and welcome to Kurviger forum :slight_smile:

Really sorry to hear that - may you please send me your e-mail per PN then I will have a look at it.