Sync between Cloud and iPhone app

Any tips on how to start syncing between the Kurviger Cloud and the iPhone app? I saved some routes in the cloud, these are not syncing to the app. Restarted the webpage, restarted the app. Nothing solved this issue.

I’m still on the free version to evaluate Kurviger.

Thanks

Hi @57jgm,

The Kuviger cloud syncs automatically. It’s possible that you accidentally created a second account. Please check if you are really in the same account on both devices you are using. Go to “Profile” and compare the Email address in the account where you saved routes to Email address in the account on your iPhone.

Hi Kira, thank you for your reply. I’m on the samenaccount in both the webpage and the app, I did change my profile photo in the webpage and this got synced immediately to the app.

Actions so far:

  • restart the Kurviger app
  • Restart the iPhone
  • Restart the browser tab with the Kurviger webpage

Please double check the login you are using on the phone. Maybe you need to log out and make sure to sign in with the right email. The login you used in the forum is the right email that you need to use on your phone.