Wording - App and Web - 'Delete route' -> 'Close route'

I’d like to propose a change in the wording. When leaving a planned route I’m always struggling with the term ‘Delete route’. I know that this will not delete my planned route from the cloud, but I somehow do not feel comfortable with the word delete. I think it would be better to just call this menu item ‘Close route’ instead of ‘Delete route’, because that’s actually what it is.
This change would also better align the user experience with other applications which also use the term ‘close file’. How about this?

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Since you are not currently in the cloud but in navigation mode and want to remove the route from the map , I think the term “delete” is correct.

You delete the route from the map → Delete route

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So why not just say “Remove”? :slight_smile:

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ok.
Then this would also need to be adjusted within the cloud for routes and favorites, since there is now a recycle bin. :wink:

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Sorry, I guess I didn’t express myself clearly. What I meant was that the decision whether an action is called “delete” or “remove” should not depend on whether it would be possible to restore the item from the recycle bin.

The term “delete” should be strictly reserved for actions that irretrievably delete something (regardless of whether it would be possible to restore it from the recycle bin or not). This provides clarity, especially for less experienced users who have not yet grasped when “delete” actually deletes and when it does not.

(I am currently preparing for a Kurviger workshop for our circle of biker friends. Things like this stand out, especially when you think about how to explain them).

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I wouldn’t feel more comfortable with the term ‘remove’ because it used synonymously with delete. Please check other applications regarding their wording. I’m pretty sure similar operations are usually called ‘close’. Thanks

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We have an emergency. Is there anyone on board who has studied linguistics? :woozy_face:

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I also never thought, that someone could be confused.

But then I experienced that one friend did not dare to press the button, as he was just not sure, if it only removes the planning, or also from cloud. So he changed nothing until he made his ride.


From my point - yes - rename.

Preferred: Remove this button. Press “New route / Round trip..” does the same job.

In many programs/apps, when you choose “New ” from the menu, it implies that whatever you are working now will disappear (unless there is a possibility to have multiple files open).

The same is in Kurviger - apparently we have two ways to get rid of the current route on screen, the red and the blue:



So, one could actually remove “delete route” without loosing any functionality.
We need a behavior analyst, not a linguist. :joy:

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The button “Do you really want to delete .. Any unsaved changes are lost” is only displayed, when using “Delete route”, but not when using “New”. Not consistent anyway.

Since the devs implemented the route history :+1; this is even not true anymore! You loose nothing!

Instead of the button “Really delete”, a short toast message to point the user to the option of the route history, would be more than enough.

One option removed, one button removed, no confusion anymore. Option “New route” in red to highlight. No loss in functionality or clarity, I (?!) can see.

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There is a similar warning messege above the two buttons after selecting “New…”, but also here a hint that the route will be cleared and you can find it under “route history” would be more appropriate.

There would be no functionality lost, but both are probably present to accomodate different mindsets (hence “behavioral analyst needed”).

Some of the mindsets are:

  1. I want to plan a new route” - here I should go for “New route”, but I always use “delete route” nevertheless - just out of the habit. I also almost never generate round trips, so this text subconsciously tells me that I do not want to select this option.
  2. I want to start Follow Mode” - here, users would likely go for “delete”, this case is artificialy created by the inability to start the follow mode directly - I root for this to change. (OT: Please allow the follow mode to be started without deleting the loaded route :folded_hands:t2:)
  3. I just want remove the route from the screen, and not plan a new one” - there are users that prefer to keep the app “clean of route residue” and would delete the route after the ride, prior to exiting the app. These users would probably also go for “delete” and not for “new”.
  4. never change a running system” - there are lot of users that prioritize not changing habits - the current solution does what it should, even if there are two ways to achieve the same goal.
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You will do, when there is no other option and it is red. “Habits” might be true, but should not be the first argument. My life proves that habits are not always a good guide. :thinking:

Habits / experience also comes from other systems. On PC, I create a new document, I save a document, I close a document, but I never delete a document. To delete a document I must use a file manager.

As this question came up already several times, it would be a opportunity to have a look at it.

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That’s exactly what I mean. Please also keep in mind that there are new users to join. In case they observe a weird user experience they might refrain from using kurviger

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Minor point from my point of view, but funny you mention it, as at the beginning I was also bothered by the wording Delete, I was unsure whether it would cancel the current route or delete it “permanently”.

I’m largely used to it now, and it is consistent: when you load a saved route, you load it (you do not edit it) meaning you duplicate it into your navigation app. Thus, when you delete it, you delete it from the navigation app.

My 2 cents: we could use the word “Cancel navigation”, but sincerely if you leave it it is fine for me, and wealredady spent too much energy on that topic :wink:

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Semantically, your post hints at the suspicion that “delete” here is a literal translation of “löschen”, which it isn’t. delete - Wiktionary, the free dictionary Because “löschen” has also “remove” as an option while “delete” hasn’t. I also struggle with delete. But I would also struggle with “löschen” because the scope of the action in the interface is very unclear. The unclear scope is the essence of the unease expressed IMHO. In the absence of a scope description, “remove” is much closer to the actual meaning of the action.

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Hi @hubertusw

First of all thanks for the feedback on the wording! We’ve actually been discussing this wording internally already but haven’t landed on a great solution yet. It’s a bit tricky because it has to make sense in multiple languages, and softer words like “remove” or “close” can be misleading if the route doesn’t exists in the cloud. As you can read in the discussion already: it’s not that easy. But we’re on it :+1:

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I’m new to this app and I must confess that the word DELETE made me think that I would lose my track…

Perhaps the text “Remove Trace or Route” and a tooltip that clarifies “Remove this trace or route from the map” could be used…?

Something like this:

(I don’t know if this is possible in Android or IOS devices)

Greetings from Argentina!

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The term you seem to be desperately looking for is simply “Clear route” or “Discard route” (“Route verwerfen”)… :face_savoring_food:

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Guter Vorschlag! :+1:
Es hat sich ja herausgestellt, daß dieser Punkt immer wieder Unsicherheiten bei der Nutzung von Kurviger (vor allem bei Neueinsteigern und Gelegenheitsnutzern)auslöst.
Ich könnte mit diesem Vorschlag “Clear route” or “Discard route” “Route verwerfen” gut leben.
Auch ist es in meinen Augen unmissverständlich.
viele Grüße

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Es ist gut so wie es ist.:+1:

Mann muss nur den Sinn verstehen.