It is not possible to share a short link of a route which fails - although this is very helpful to share such a route in forum to get support.
Example: Open this route, switch routing to fastest and try to share a short link:
Edit: Working on website copying the url from browser is a possible workaround - so here the link directly to problem route which can not be shared by shortlink:
Yes this is currently the only workaround as far as I know, if the route can’t be calculated. While I agree that it might help to share problematic routes, they are not that common, as most calculations should have a result. I am not sure it’s worth adding the option for only a few cases?
I am not sure, because I can not judge the effort - I think info should be available, because Kurviger has sent routing request to server - so in that case it just has to be put into a link.
In many trouble cases it is much easier and faster to analyze, if a shortlink is provided.
And sometimes it its really difficult / nearly impossible to find the issue without a shortlink which gives you the possibility to have exactly the same route, example:
Remark: Also exporting a .kurviger file to give an exact, precise route is not possible.